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Required ActionsOverview

Required Actions

A Required Action is a specific defensible-space task that must be completed by a parcel owner — created automatically from inspection findings and tracked through to completion. The Required Actions page is your community-wide queue.

Navigate to Required Actions in the sidebar.

Required actions list

What you see

ColumnDescription
ParcelThe address and parcel number the action applies to
OwnerProperty owner the action is assigned to (when Track Property Owners is on)
ActionShort description of the work required (e.g., “Clear combustible debris from roof”)
SeverityLow, Moderate, High, or Extreme — inherited from the originating finding
Due dateCompliance deadline — overdue items show in red
StatusPending, In Progress, Complete, or Waived

How items get on this list

Required Actions are not created manually. They flow into the queue from two upstream sources:

  1. Inspection findings — Every finding logged against a parcel during an inspection (with severity Moderate or above) automatically generates a matching Required Action assigned to the parcel’s current owner.
  2. Action plan items — Plan line items targeting a specific parcel + owner can publish their work as Required Actions when the plan is activated.

Working the queue

  • Filter by severity or due date to triage.
  • Click a row to open the action detail. From there you can record progress, log a completed-by date, attach proof-of-work photos, or waive the item with a reason.
  • Bulk actions: select multiple rows to mark a batch complete, change due dates, or send a broadcast nudge.

How items leave the queue

  • Complete — the next inspection of the same parcel verifies the action and closes it.
  • Waived — admin marks the action waived (e.g., the underlying condition no longer applies); a reason is required for the audit trail.
  • Owner change — when ownership transfers, open actions stay attached to the parcel; the new owner inherits the queue.
  • Inspections — where most actions originate
  • Action Plans — how actions roll up into the multi-year workplan
  • Broadcasts — send a one-click nudge to everyone with an open required action
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