Features

The Features page is where you opt in or out of two cornerstone modules: Track Property Owners and Track Residents. Both default to OFF for new communities; you can flip either one on at any time, and turning it back off preserves all existing data.

Plan availability: Track Property Owners requires Full Platform; the Settings page shows a lock badge for Firewise Core communities. Track Residents is available on every plan.

Navigate to Settings → Features in the sidebar.

Both toggles off — the lightweight default

Brand-new and “name-only” communities run with both toggles off. The Owners and Residents nav items don’t appear in the sidebar; events and volunteer hours capture attendees by name only.

Turning Track Property Owners on

Click the toggle. The change saves immediately and a success toast appears. The Owners section is now reachable from the sidebar and event/volunteer-hour forms gain a “Link to property owner” dropdown.

Turning Track Residents on

Same flow — flip the second toggle on. The Residents pages and the “Link to resident” dropdowns become available.

Turning a toggle off — confirmation dialog

When you flip a toggle from on to off, you’ll see a confirmation dialog. Existing records are preserved — you can flip the toggle back on later without losing anything.

When to enable each toggle

• Track Property Owners — turn on if your community wants to maintain a roster of legal owners, link them to events / volunteer hours / inspections, and (on Full Platform) give them a portal login.
• Track Residents — turn on if you want to capture engagement from non-owner residents (renters, family members) without giving them the full owner record.

If neither matters to your community, leave both off. Sign-ins and volunteer hours work fine with name-only entries.